Location: School of Education, Psychology, and Counseling (SEPC)
Hours: Full-time, Hourly
Pay: $17.79 - $23.92

Job Summary: The Assessment System Manager for the School of Education, Psychology, and Counseling is responsible for collecting, analyzing, and presenting data for informed curricular and programmatic decision-making. The Assessment System Manager also works with faculty to support specialized accreditation processes.

Duties and Responsibilities:

• Work with faculty to develop or maintain program-specific curricular quality assurance systems.
• Support faculty in identifying assessment data needed to inform quality assurance and accreditation processes.
• Work with faculty to ensure that syllabi reflect activities, assignments, and assessments that will support and measure student attainment of curricular standards reflected in accreditation standards.
• Facilitate collection of assessment data, using commercial platforms or other resources in coordination with eClass and other sources for assessment data.
• Train and support students, faculty, and external stakeholders (i.e., site supervisors) in their use of the commercial platform or other means used to collect assessment data.
• Analyze and present data as assessment outcomes relative to program objectives and accreditation standards.
• Schedule and chair assessment committee meetings (four times yearly) for faculty review of outcomes assessments. Ensure accurate minutes of assessment committee meetings.
• Maintain records of actions taken in response to outcomes assessment. Support faculty in monitoring the effectiveness of actions taken or changes made.
• In coordination with faculty, implement opportunities for constituent input to the quality assurance process. Such opportunities include candidate exit surveys, alumni and employer surveys, external site supervisor surveys, and other means of ascertaining the observations and perceptions of external constituents.
• Support faculty in drafting and editing self-study reports and other reports as required for accreditation.
• Ensure that such accreditation reports are submitted within required timeframes.
• Help ensure that accreditation fees are processed within required timeframes.
• Coordinate with faculty to set outcomes and measures in support of the SEPC section of the University Planning and Assessment Report (UPAR). Coordinate faculty reporting of the results of outcome measures. In coordination with the SEPC Dean, identify the highlights of the SEPC UPAR to be shared at the annual UPAR day.
• Coordinate with other SEPC office personnel in event planning and implementation (i.e., Dedication service twice yearly, Fun Day each term, curricular club events, and student recognition events, among others).
• Coordinate with other SEPC office personnel in maintaining coverage of scheduled office hours, taking phone calls and responding to walk-in visitors, responding to requests from faculty or students for assistance, reporting needs for building repairs or maintenance, guiding student workers, distributing faculty mail, securing classrooms and offices each evening, and other tasks.
• Complete university-required reports as assigned by the SEPC Dean by the date requested, including but not limited to the completion and submission of the SEPC one-year-out alumni reporting for the Office of Institutional Research and Planning as well as the NC-SARA record of out-of-state placements (education, psychology, and counseling) for the AVP of Academic Administration/Dean of Students.
• Other duties may be assigned by the SEPC Dean.

Special Requirements: Must have an expressed commitment to Jesus Christ, the teachings and mission of the Seventh-day Adventist Church, and be an SDA church member in good and regular standing.

Qualifications: Basic computer skills required, along with competency in Word, Excel, and PowerPoint. Basic skills with SPSS are helpful. Must be able to read, write, and speak English fluently, with the ability to communicate effectively. Reading, listening, and verbal skills must be at a level for effective communication regarding accreditation standards and guidelines.

Education and Experience: Minimum of a bachelor’s degree. Must be experienced in the use of Word and Excel. Experience in accreditation processes and data analysis is desirable.

Skills and Aptitudes: Interpersonal relationship skills are essential, with the ability to work with other employees in a team spirit. Must have the ability to interact positively with students, office workers, faculty, administrators, and external shareholders. Must maintain and report assessment information with integrity, sensitivity, and respect. Must ensure continual confidentiality of student information, and use discretion in sharing of assessment outcomes. Established protocols for sharing information must be followed.

Physical Demands: This position requires sitting or standing at a computer station for extended periods.

Working Conditions: Essential tasks are typically performed in an air-conditioned environment. Implementation of events may involve lifting up to 25 pounds and activities such as bending, standing, and walking. Events and accreditation visits may involve work outside normally scheduled hours.