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Campus Experience Assistant - Admissions
Collegedale, TennesseeLocation: Admissions
Hours: Full-Time, Hourly
Pay: $18.10 - $24.42
JOB SUMMARY:
The Campus Experience Assistant supports the Campus Experience Manager in Enrollment Management by assisting with the daily operations of the Campus Visits program. Responsibilities include coordinating campus visits and events such as ViewSouthern, PreviewSouthern, academic summer camps, and individual or group family visits. In addition to handling administrative duties and maintaining accurate visitor records, this role involves scheduling academic appointments, communicating with campus partners, and occasionally leading campus tours. The position also provides guidance to student workers in the Student Ambassador and Student Director roles, while contributing to a welcoming culture of service for Southern guests.
DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
HOURS:
40 hours per week, Monday through Friday. Evenings and weekends are needed when requested for special events that may require some overtime.
Special Requirements: Must have an expressed commitment to Jesus Christ, the teachings and mission of the Seventh-day Adventist Church, and be an SDA church member in good and regular standing.
Working Conditions: Essential tasks are performed under normal office/school conditions with little or no noticeable discomfort. The work area is well lit and well-ventilated. Minimal travel may also be required.
Typical Physical Demands: Requires sitting, standing, walking, bending, and reaching. May require moving packages up to 50 pounds. Requires manual dexterity sufficient to operate standard office equipment, including computers, fax machines, calculators, telephones, and other office devices. Requires a normal range of hearing and vision.
Hours: Full-Time, Hourly
Pay: $18.10 - $24.42
JOB SUMMARY:
The Campus Experience Assistant supports the Campus Experience Manager in Enrollment Management by assisting with the daily operations of the Campus Visits program. Responsibilities include coordinating campus visits and events such as ViewSouthern, PreviewSouthern, academic summer camps, and individual or group family visits. In addition to handling administrative duties and maintaining accurate visitor records, this role involves scheduling academic appointments, communicating with campus partners, and occasionally leading campus tours. The position also provides guidance to student workers in the Student Ambassador and Student Director roles, while contributing to a welcoming culture of service for Southern guests.
DUTIES AND RESPONSIBILITIES:
- Assists with cross-departmental and off-campus coordination and management of ViewSouthern, PreviewSouthern, Academic Summer Camps, and other events hosted by the Enrollment Management Office.
- Leads the Campus Visit Program when the Campus Experience Manager is out of the office.
- Assists in managing scheduling and implementing visits for both individual families, groups, and large events.
- Engages with prospective students and their families in a welcoming and friendly manner, answering questions, providing information, and offering insights into the Southern Adventist University experience.
- Maintains consistent communication of upcoming and current visits to prospective students, staff, and faculty.
- Collects visitor information and maintains accurate records in the prospective student customer relationship management system (Technolutions Slate).
- As needed, conduct guided campus tours for prospective students and their families, showcasing key campus facilities, academic buildings, residence halls, and other points of interest.
- Assists in scheduling academic appointments with various academic departments, where visitors can learn about the academic programs, campus life, and the unique opportunities available at Southern Adventist University.
- Stays up to date with knowledge about Southern Adventist University's academic programs, extracurricular activities, and campus culture to effectively communicate these details to visitors.
- Mentors students involved in the Student Ambassador Program and keeps track of the Student Ambassador points.
- Co-manages student workers employed in the student director position, including hiring and training.
- Coordinates events for student workers employed in the student ambassador and student director positions.
- Completes other tasks assigned by the Campus Experience Manager that align with the role’s broader objectives.
QUALIFICATIONS:
- Associate’s degree in Business, Communications, Education, or a related field.
- Ability to communicate effectively.
- Demonstrated ability to deliver excellent service in all interactions.
- Must have strong competence in organizational skills.
- Demonstrated competency with a variety of technology platforms and tools, including Microsoft Office products.
- Ability to interact and connect with prospective students and family audiences.
- Proficiencies in public presentations as well as other forms of communication, written and verbal.
HOURS:
40 hours per week, Monday through Friday. Evenings and weekends are needed when requested for special events that may require some overtime.
Special Requirements: Must have an expressed commitment to Jesus Christ, the teachings and mission of the Seventh-day Adventist Church, and be an SDA church member in good and regular standing.
Working Conditions: Essential tasks are performed under normal office/school conditions with little or no noticeable discomfort. The work area is well lit and well-ventilated. Minimal travel may also be required.
Typical Physical Demands: Requires sitting, standing, walking, bending, and reaching. May require moving packages up to 50 pounds. Requires manual dexterity sufficient to operate standard office equipment, including computers, fax machines, calculators, telephones, and other office devices. Requires a normal range of hearing and vision.