Location: Student Finance
Hours: Full-Time, Hourly
Pay: $18.33 - $24.64
JOB SUMMARY: The Student Finance Adviser is an extension of the Student Finance Counselors, serving as the first point of contact for financial account information.
DUTIES AND RESPONSIBILITIES:
- Be first point of contact for walk-in students and other customers.
- Manage the FAFSA ISIR, Verification, and missing items processes.
- Coordinate summer camp scholarships.
- Manage the processes for the Financial Appeals Committee (agenda, minutes, responses and tracking).
- Assist Student Finance Counselors with data entry and reporting as needed.
- Assist with financial aid information sessions and presentations.
- Assist with monthly and annual reporting in order to comply with Federal regulations.
- Assist with monthly collection activities of both current and noncurrent accounts, which include data entry and support as needed.
- Support the customer-service, student-centered focus of Student Finance, while helping to maintain the financial viability of the University.
- Performs assignments and projects as assigned by the directors of Student Finance.
QUALIFICATIONS: Must demonstrate track record of effective interpersonal communication and/or counseling skills; be able to multitask complex situations and work collaboratively toward win-win solutions; demonstrate sound judgment; be able to balance human need against policies; and be technologically savvy.
SPECIAL REQUIREMENTS: Must have an expressed commitment to Jesus Christ, the teachings and mission of the Seventh-day Adventist Church, and be a SDA church member in good and regular standing.
EDUCATION: Bachelor’s Degree preferred
EXPERIENCE: A minimum of two years’ experience in financial aid or loan/collection
management preferred. Available to work a few Sunday’s and evenings each year for enrollment and/or financial aid related events. Computer skills required. Proficiency in all Microsoft Office suite products preferred.